Virtual fares

Can I add a virtual card to my phone wallet?

Is it possible to obtain a virtual card without purchasing a fare?

How do I retrieve my virtual fares?

Do I have to launch the Chrono app to validate my virtual transit fare?

What is a virtual fare ?

Can I use (validate) my virtual fare everywhere (in all the public transit modes)?

Can I transfer just one of my virtual fares?

Are my virtual fares also loaded onto my OPUS card?

What is a virtual fare transfer?

What should I do if I want to retrieve my virtual fares on a mobile device that already has fares on ?

How do I know which zones match my trip with a virtual fare?

Why do I have more than one virtual card in my Chrono app?

What do I do if my payment is declined when purchasing virtual fares?

Why are virtual fares not available with an iOS phone?

I have multiple transit fares on a single virtual card. Which one will be used when I validate my trip?

Are there fees for getting a virtual card?

When I try to use the virtual ticket purchase feature, I get an “incompatible phone” error message. What do I do?

What do I need to do if a security agent asks to check my transit fare and I am travelling with a virtual fare?

Can I purchase virtual fares for other people travelling with me?

Can I purchase reduced virtual fares?

How do I purchase a virtual fare?

Are all fares available when purchasing virtual fares?

Will I receive a receipt after purchasing a virtual transit fare through the app?

I just bought a virtual transit fare on Chrono, but I can’t validate it when I tap my mobile device near the validator. What do I do?

I purchased a virtual fare. Can I already use it to travel?